The results of a hair journey differs from person to person. Most will see difference within 4 weeks when using the product consistently and correctly. It’s also important that everybody has their own starting point and their own goals they want to achieve. If you havent seen improved hair growth after 6 months, please sent an e-mail and I will dive deeper into it. (It’s important to have before and after pictures!). It’s strongly recommended to use the Hair & Scalp Roller in combination with the Custom Hair Growth Solution.

Your hair started falling out because of a certain deficiency. When your hair grows back because of The Custom Hair Growth Solution it means it needs the nutrients. The frequent application for the Hair Growth Solution is 2x a week, but when you have achieved what you want you can apply the Hair Growth Solution 1x per 2 weeks.

For the Custom Hair Care Solution you will need to continue using to maintain the results.

All the Custom Hair Oils are made from scratch. Since it’s custom there is no one ingredients list. There are some ingredients that I use a base like Coconut, Olive, Castor, Argan, Cactus, Jojoba, Fenugreek en Nigella. And there are like 99 other ingredients that I blend with it to make it work for your specific hair. ( you will get the ingredient list with your order).

When you want to dye your hair (and you don’t dye your hair on a regular basis) please keep in mind that your hair needs can change. This can mean that your hair needs other ingredients than before. This is mainly for the Custom Hair Care Solution than the Custom Hair Growth Solution.

If you do dye your hair on a regular basis your hair is already used to it and the ingredients will still be effective for your hair!

No it should not have any side effects, because we are also asking your allergies before making the custom hair oils. It is strongly recommended to first apply a tiny but on the back of your elbow to see how you skin reacts (just for prevention.

There are two Custom Hair Oils (1. Custom Hair Growth Solution and 2. Custom Hair Care Solution). Since its custom made you don’t need to worry about the formulation (that’s on me).

—>If you want hair growth, thicker hair and/or regrow hair you will need the Custom Hair Growth Solution ( it’s meant

—> If you want luscious healthy hair you will need the Custom Hair Care Solution (it’s meant for the hair length).

Note: If you want to get the most out of your hair transformation journey I really recommend to order the Custom Hair Care Oil, Custom Hair Growth Oil and Hair & Scalp Roller. ( And also the Silk Pillowcase if you don’t have any!)

The online consultation is exclusively accessible for customers who purchase a custom oil, as Afsennah requires additional information about your hair and scalp to select the appropriate formulation. Once you have completed your order, a link to the online consultation will be sent to you via email.

The main difference between the Custom Growth Solution and Custom Care Solution is that the Custom Growth Solution is applied on the scalp and is specifically formulated to promote hair growth, (re)growth bald patches, balance the scalp from common issues like seborrheic dermatitis, dandruff, psoriasis, and strengthen hair from the roots.

On the other hand, the Custom Care Solution is applied to the lengths of the hair, aiming to strengthen it, prevent breakage, thinning, and split ends. It also serves as a UV and heat protector, adding a natural shine to the hair.

Yes you can! Our all-natural custom oils are personalized to meet your unique hair and scalp requirements, making them suitable for use by anyone, including pregnant or breastfeeding individuals. Afsennah has special formulations  that excludes certain ingredients unsuitable for use during pregnancy.

The custom oils are tailored to each individual based on the results of their online consultation, which is carefully reviewed by Afsennah to determine the most suitable formulation. It is important to note any allergies in the online consultation, as this information is important when formulating your custom oils.

It is not possible to resubmit an online consultation as Afsennah will examine your outcomes and formulate the custom oils within 24 hours. 

It is crucial to ensure that you provide accurate answers while filling out the online consultation. If you are uncertain about what to answer, please do not hesitate to seek additional assistance from customerservice@afsennah.com before submitting your responses.

In order to see results from the treatment, it is important to use it consistently for 2-3 sessions per week, spanning over a period of at least 3-6 months. During the initial stages, it is normal to experience some hair loss as weaker hair follicles detach and DHT is eliminated, but this makes way for new and healthier hair growth.

Yes, all of our products are also effective for men. 

For best results, we highly recommend using the treatment 2-3 times per week.Once the desired results are achieved, the product can be used once a week for maintenance.

We're delighted to learn that you're satisfied with the custom oils you received. If your hair and scalp condition remains unchanged and you desire the same formulation as your previous order, there's no need to complete the online consultation once more. To receive the same formulation, all you need to do is send us an email with your previous order number (the one you were happy with) and your new order number, requesting the same formulation. We'll ensure that you receive the same formulation again.

If the answers provided on the online consultations are not the same then as a result, the formulation of the custom oils is different as well. 

 Due to the use of raw pure ingredients, the color and scent of the product may vary, particularly in colder or warmer weather conditions.

The formulation of our custom oils is determined based on the results of your online consultation. We take pride in using only 100% raw natural ingredients in our formulations and we never dilute our oils. We also avoid the use of ingredients such as silicones and sulfates. Our products are also CG-friendly, meaning they are suitable for those following the Curly Girl Method.

The online consultation is exclusively accessible for customers who purchase a custom oil, as Afsennah requires additional information about your hair and scalp to select the appropriate formulation. Once you have completed your order, a link to the online consultation will be sent to you via email.

The main difference between the Custom Growth Solution and Custom Care Solution is that the Custom Growth Solution is applied on the scalp and is specifically formulated to promote hair growth, (re)growth bald patches, balance the scalp from common issues like seborrheic dermatitis, dandruff, psoriasis, and strengthen hair from the roots.

On the other hand, the Custom Care Solution is applied to the lengths of the hair, aiming to strengthen it, prevent breakage, thinning, and split ends. It also serves as a UV and heat protector, adding a natural shine to the hair.

Experiencing an itchy sensation when using the treatment is normal and to be expected. The itchiness means the hair follicles are getting activated and DHT is being pushed out (which is a good sign!)

We hope this information is helpful, and we eagerly await receiving your results! As a bonus, when you share your results, you will receive a 15% discount on your next order.

It is of utmost importance to prevent any product buildup from accumulating on the scalp when using the scalp roller and/or the custom growth solution. Product buildup can lead to blocked hair follicles, potential infections, and hinder the penetration of the custom growth solution into the follicles. As a result, the hair follicles will not receive the necessary nutrients from the solution, rendering the treatment ineffective. To ensure optimal results, it is essential to maintain a clean scalp, while allowing for the presence of natural oils. Prior to treatment, please ensure to remove any excess oil by gently dabbing it.

Yes you can! Our all-natural custom oils are personalized to meet your unique hair and scalp requirements, making them suitable for use by anyone, including pregnant or breastfeeding individuals. Afsennah has special formulations  that excludes certain ingredients unsuitable for use during pregnancy.

The custom oils are tailored to each individual based on the results of their online consultation, which is carefully reviewed by Afsennah to determine the most suitable formulation. It is important to note any allergies in the online consultation, as this information is important when formulating your custom oils.

It is not possible to resubmit an online consultation as Afsennah will examine your outcomes and formulate the custom oils within 24 hours.

It is crucial to ensure that you provide accurate answers while filling out the online consultation. If you are uncertain about what to answer, please do not hesitate to seek additional assistance from customerservice@afsennah.com before submitting your responses.

In order to see results from the treatment, it is important to use it consistently for 2-3 sessions per week, spanning over a period of at least 3-6 months. During the initial stages, it is normal to experience some hair loss as weaker hair follicles detach and DHT is eliminated, but this makes way for new and healthier hair growth.

Yes, all of our products are also effective for men. 

For best results, we highly recommend using the treatment 2-3 times per week.Once the desired results are achieved, the product can be used once a week for maintenance.

We're delighted to learn that you're satisfied with the custom oils you received. If your hair and scalp condition remains unchanged and you desire the same formulation as your previous order, there's no need to complete the online consultation once more. To receive the same formulation, all you need to do is send us an email with your previous order number (the one you were happy with) and your new order number, requesting the same formulation. We'll ensure that you receive the same formulation again.

The Custom Hair Growth Solution is designed specifically as a scalp treatment and should only be applied to the scalp. If you wish to apply oil to the lengths of your hair, we recommend using the Custom Care Solution, which is formulated as a hair oil.

If the answers provided on the online consultations are not the same then as a result, the formulation of the custom oils is different as well. 

 Due to the use of raw pure ingredients, the color and scent of the product may vary, particularly in colder or warmer weather conditions.

The formulation of our custom oils is determined based on the results of your online consultation. We take pride in using only 100% raw natural ingredients in our formulations and we never dilute our oils. We also avoid the use of ingredients such as silicones and sulfates. Our products are also CG-friendly, meaning they are suitable for those following the Curly Girl Method.

The scalp roller is a tool that aids in creating small punctures on the scalp, facilitating better absorption of the custom growth solution. However, we strongly advise against using the scalp roller alone, as it can lead to open pores and potential infections. To achieve the desired results, it is crucial to follow up with a suitable scalp oil, such as Custom Growth Solution, after using the scalp roller.

It is of utmost importance to prevent any product buildup from accumulating on the scalp when using the scalp roller and/or the custom growth solution. Product buildup can lead to blocked hair follicles, potential infections, and hinder the penetration of the custom growth solution into the follicles. As a result, the hair follicles will not receive the necessary nutrients from the solution, rendering the treatment ineffective. To ensure optimal results, it is essential to maintain a clean scalp, while allowing for the presence of natural oils. Prior to treatment, please ensure to remove any excess oil by gently dabbing it.

If you experience flakes after using the scalp roller, it may indicate that your scalp is too dry. We highly recommend temporarily pausing the use of the scalp roller and focusing on using the Custom Growth Solution to restore balance to your scalp. Typically, within 2-3 weeks of using the Custom Growth Solution, your scalp should reach a more balanced state. Once your scalp is balanced, you can resume using the scalp roller as part of your haircare routine. Taking this approach will help ensure that your scalp and hair receive the care they need for optimal health and results.

Experiencing a tingly sensation when using the scalp roller is normal and to be expected. As you continue to use it regularly, your scalp will become accustomed to the sensation. It is important to note that the scalp roller should only be used once a week to avoid overstimulation.

We hope this information is helpful, and we eagerly await receiving your results! As a bonus, when you share your results, you will receive a 15% discount on your next order.

We hope this information is helpful, and we eagerly await receiving your results! As a bonus, when you share your results, you will receive a 15% discount on your next order.customers.

For optimal performance, it is recommended to replace the roller every 3 months. As the needles lose their sharpness over time, using a roller with dull needles becomes ineffective in making micro penetrations in the outer layer of your skin.

Before using the microneedle scalp roller, disinfect the roller with alcohol. You can either spray alcohol on the roller or dip it in an alcohol solution. After disinfecting, rinse the roller with warm water. You can watch the video on our social media platform.